KC Trends

We originally scheduled for a Wednesday but it ended up not working. I called and rescheduled the appointment, to a Friday. We I called to reschedule the guy I talked to, gave me quotes that were over $500 to low. Drove 50 minutes to come here as the shop was highly recommended. Get down here and told my appointment was actually on Saturday. They offered to fit me in way later in the evening, which wasn't realistic for me, as I live over 50 minutes away and had no desire to just hang out in Overland Park for the whole day with a small child. When I rescheduled the appointment I verified the day and date over 3 times on the phone, then to get down here and told my appointment wasn't till tomorrow. Very upset and we will never recommend to anyone or come back.

Long story short I ordered a rear steel bumper because I had some damage on my stock bumper from backing into a pole. When I ordered a rear steel bumper to a dealership body shop to fix it, they told me that it would not accommodate my "blind spot monitors." I ended up having to sell it on Facebook market place for almost half of what I payed retail "1000". Someone mentioned to me that I should goto KC Trends and have them get me hooked up. I went in and they had already done business with some of my family members before... When I talked to the head guy at KC Trends he said there would be no problem in finding one that accommodates the BSM. In fact we found one for half the price! My bumper was suppose to be in the shop by the 16th of July to get installed. I didn't receive a single call or voice message, I had to reach out on the 27th of July to ask if my bumper had arrived, to which a woman replied stating that it had been there. 2 hours after dropping my truck off, I get a call telling me that the bumper they ordered doesn't actually accommodate the BSM. I basically told them to put it on anyways because I have been trying to install a rear steel bumper for over 3 months now. They then charged me $400 for labor and couldn't even install the bumper correctly, there was a 3 inch gap on one side and the thing looked practically crooked. They blamed it on my truck having "warpage" from backing into a pole at less than 5MPH. I went to an established body shop to see if this was the case and it indeed was not. There was no structural damage whatsoever! They then installed my bumper for correct for $125 of labor. Only reason I give this place two stars is because the bumper they gave me looks good when it's properly installed:)

Web site is super easy to navigate. Found what I wanted, called the store, paid a deposit, and wheels arrived in less than a week. Very smooth process. Customer service is excellent. I'm not a car guy, so I'm basically an idiot in shops like this - I just needed new wheels due to corrosion. The two people I dealt with were super helpful. Appointment was quick, just over an hour from hitting the door to driving away. They don't do OEM replacements, which I wanted originally. Fine. But now I have absolutely badass wheels for basically the same price, and my maintenance issue is resolved.